Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays.

Shipping Rates & Delivery Times:
We offer standard and expedited shipping options:

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–4 business days

Shipping charges are calculated at checkout based on your location and chosen shipping method.

Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can use this to track your package online until it reaches your doorstep.

International Shipping:
We currently ship to select countries outside [your country]. International shipping times and rates vary based on destination. Please note that international orders may be subject to customs fees, taxes, or import duties of the destination country. These charges are the responsibility of the customer.

Shipping Issues:
If your package is lost, damaged, or delayed, please contact us atadmin@matradersgroup.com We will work with the shipping carrier to resolve the issue promptly.

Returns & Exchanges:
For information regarding returns and exchanges, please see our Return Policy page.

Thank you for shopping with MA TRADERS GROUP! We strive to ensure every order arrives safely and promptly.